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Privacy Policy

Effective Date:January 1, 2025

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Shannon Wade| That Menopause Mentor is committed to protecting your privacy. This Privacy Policy outlines how I collect, use, and safeguard your information when you visit my website, purchase my products or services, or interact with me in any way.

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By accessing or using my services, you consent to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using my services.

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Information I Collect

I collect information to provide and improve my services. The types of information I may collect include:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment providers)

Non-Personal Information

• IP address

• Browser type and version

• Device type

• Operating system

• Website usage data through cookies and analytics

Health Information

I understand the sensitive nature of health-related information and are committed to protecting it with the utmost care. Here's how I ensure your health information is securely stored and handled:

Offline Storage

• Health-related information you provide during coaching sessions is securely stored offline. This includes physical records or digital files that are not accessible via the internet.

• Digital records are stored on encrypted, password-protected devices or local storage systems.

Restricted Access

• Access to your health information is strictly limited to authorized personnel who require it to provide services.

• I employ role-based access controls to ensure only those directly involved in your care can view your information.

Encryption and Security Measures

• Any digital files containing health information are encrypted to prevent unauthorized access.

• Backup copies are securely maintained in offline or secure environments to prevent data loss.

No Cloud Storage or Online Sharing

• Your health information is not stored on the internet, including cloud-based platforms, unless explicitly agreed upon and with your consent.

• I do not share or upload health information to any external services or third-party applications.

Secure Disposal

• When your health information is no longer needed, I securely dispose of it in compliance with applicable data protection laws. Paper records are shredded, and digital files are permanently deleted using secure methods.

• By adhering to these measures, I strive to ensure your health information remains private and secure at all times. If you have any questions or concerns about how your health information is handled, please contact us at Shannon@Shannonwade.com.

How I Use Your Information

I use the information that I collect for the following purposes:

• To provide and manage our services, including coaching sessions, courses, and workshops.

• To process payments and deliver products.

• To communicate with you about your purchases, appointments, and updates.

• To customize and improve your experience.

• To comply with legal obligations.

I do not sell, rent, or share your information with third parties for their marketing purposes.

How I Protect Your Information

I use industry-standard security measures to protect your personal information, including:

• Secure servers and data encryption.

• Limited access to personal information to authorized personnel only.

• Regular security audits and updates.

Despite my efforts, no transmission or storage system can be guaranteed to be 100% secure.

Sharing Your Information

I only share your information with third parties in the following cases:

• Payment Processors: To process your payments securely.

• Service Providers: To deliver services, such as email hosting or analytics.

• Legal Requirements: To comply with applicable laws, regulations, or legal processes.

All third parties are required to maintain the confidentiality of your information.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data (subject to legal obligations).

• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [Insert Contact Email].

Cookies and Tracking Technologies

I use cookies and similar tracking technologies to improve our website and services. These may include:

• Analytics cookies to understand how visitors interact with my site.

• Functional cookies to enhance your user experience.

• You can manage your cookie preferences through your browser settings.

Retention of Information

I retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Third-Party Links

The website may contain links to third-party websites. I am not responsible for their privacy practices. I encourage you to review their privacy policies.

Children's Privacy

My services are not directed at individuals under 18. I do not knowingly collect personal information from children.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the updated effective date.

Contact me

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Shannon Wade | That Menopause Mentor
Email: Shannon@Shannonwade.com
Phone: 541-499-7950
Address: 45 E Stewart Ave #1113, Medford, OR 97501

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By using our services, you acknowledge that you have read and understand this Privacy Policy.

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